Distance Sales Agreement

Article 1 – Parties

SELLER: LANSARİN ULUSLARARASI İDARİ DANIŞMANLIK VE TERCÜMANLIK TİCARET LİMİTED ŞİRKETİ ("Lansarin" or the "Seller")

• Address: Fabrikalar Mah. Namık Kemal Bul. Dalgakule Plaza No: 51B, İç Kapı No: 34 (Kat: 6, Ofis: 34-35), 07090 Kepez / Antalya, Türkiye
• Tax Office / Tax ID (VKN): Antalya Kurumlar Tax Office / 6081722390 — MERSİS No (Central Registry Number): 0608172239000001 — Trade Registry No: 132153
• Registered e-mail (KEP): lansarin@hs01.kep.tr — E-mail: info@lansarin.com — Telephone: +90 242 606 0004

BUYER: The natural or legal person who accepts the Quotation (Teklif Formu) issued by the Seller and pays its price (the "Buyer"). The Buyer's full name or trade name and contact details are set out in the Quotation.

Article 2 – Definitions

• Quotation: The document sent by the Seller to the Buyer, bearing a number beginning with TKF, which sets out the scope of the service, the total price including VAT, the currency, the delivery date and the validity period.
• Payment Link: The time-limited, personal card payment link that the Seller creates for the amount in the Quotation and sends to the Buyer, with payment made on TKPAY's secure payment page.
• TKPAY: THY Elektronik Para ve Ödeme Hizmetleri A.Ş., the payment institution licensed by the Central Bank of the Republic of Türkiye through which card payments are collected.
• Service: The translation, consulting and related procedures defined in the Quotation.

Article 3 – Subject of the Agreement

The subject of this Agreement is to determine the rights and obligations of the parties regarding the sale and performance of the Service specified in the Quotation, in accordance with the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

Article 4 – Conclusion of the Agreement and Annexes

4.1. The Agreement is concluded when the Buyer pays the full price stated in the Quotation within the Quotation's validity period. For card payments, the time of payment is decisive; for bank transfers (EFT), the time at which the amount reaches the Seller's account is decisive.

4.2. The Quotation and the Pre-Contractual Information Form form an integral part of this Agreement. In the event of any conflict, the service-specific information in the Quotation prevails.

4.3. The Buyer declares that they have read and accepted the Pre-Contractual Information Form and this Agreement before making payment. The Quotation contains links to these texts and is sent to the Buyer on a durable medium. At the Buyer's request, a copy of the Agreement is sent to them by e-mail.

Article 5 – Price and Payment

5.1. The service fee is stated in the Quotation as a total amount, VAT included, and is paid in full in a single payment. For Buyers resident in Türkiye, the price is set in Turkish lira (TRY); for Buyers resident abroad, it is set in TRY, USD, EUR or GBP.

5.2. Payment may be made by the following methods:

• Card payment link: on TKPAY's secure, 3D Secure-protected payment page, using a Visa, Mastercard, American Express or Troy card, in a single transaction. Card details are not viewed or stored by the Seller; the Seller receives only the masked card number, the card brand and the payment result. The link is valid for 30 (thirty) days from the date it is sent and each payment attempt opens a secure session valid for 24 hours; if a link expires, a new one is sent on request.
• Bank transfer (EFT): to the following accounts held with Türkiye Vakıflar Bankası T.A.O. (VakıfBank) (SWIFT: TVBATR2A), stating the Quotation number in the payment reference:
  • TRY: TR25 0001 5001 5800 7333 3370 38
  • USD: TR78 0001 5001 5804 8024 5943 60
  • EUR: TR40 0001 5001 5804 8024 5943 65
  • GBP: TR78 0001 5001 5804 8026 8626 08
• At the office: by bank card or, provided that the documentation threshold announced under the Tax Procedure Law is not exceeded, in cash.

5.3. Bank transfer (EFT) charges, as well as any currency conversion and transaction fees that the card-issuing bank may apply, are borne by the Buyer. Where a payment reaches the Seller's account for less than the amount in the Quotation, the Buyer will be asked to pay the shortfall.

5.4. Notarial fees and charges, consular fees and amounts charged by public authorities are not included in the service fee unless separately stated in the Quotation, and are paid by the Buyer directly to the authority concerned.

5.5. Once payment has been completed, the Seller sends the Buyer an invoice for the service fee as an e-invoice (e-Fatura or e-Arşiv Fatura).

Article 6 – Performance and Delivery

6.1. Performance of the Service begins after payment has been confirmed (for card payments, TKPAY's payment confirmation; for bank transfers (EFT), the amount reaching the Seller's account), subject to any notice given by the Buyer under Article 7.4. The Service is delivered on the delivery date stated in the Quotation. The delivery date is conditional on the Buyer providing all necessary documents and information in full.

6.2. Delivery is made electronically (by e-mail or WhatsApp), by hand at the Antalya office, at the relevant notary office, or by courier to the address provided by the Buyer. Details are set out on the Delivery and Returns Terms page.

6.3. Where legislation requires the original document to be presented, the Buyer undertakes either to send the original document by courier or to hand it in personally at the office or the relevant notary office. The Buyer is informed of such cases in advance.

6.4. The Seller is not liable for delays caused by the processing times of notary offices, consulates and other public authorities. The Seller informs the Buyer as soon as it becomes aware that the expected delivery date cannot be met.

Article 7 – Right of Withdrawal

7.1. A Buyer acting as a consumer may withdraw from the contract within 14 (fourteen) days from the date on which the contract is concluded, without giving any reason and without paying any penalty.

7.2. Notice of withdrawal must be given within the withdrawal period by e-mail to info@lansarin.com, by KEP to lansarin@hs01.kep.tr, or in writing to the Seller's address. The model withdrawal form annexed to the Regulation on Distance Contracts may be used.

7.3. If the right of withdrawal is exercised, the Seller refunds the amount collected within 14 (fourteen) days at the latest from the date on which the notice reaches it, using the same method by which the payment was made and without charging the Buyer any costs. Card payments are refunded through TKPAY to the card used for payment: as a cancellation of the transaction on the day of payment, and as a refund on later days. Depending on the card-issuing bank, the amount may take 3 to 10 business days to appear on the card account. Partial refunds are possible.

7.4. Under Art. 15(1)(h) of the Regulation on Distance Contracts, the right of withdrawal cannot be exercised for services whose performance has begun with the consumer's approval before the withdrawal period expires. By completing the payment, the Buyer acknowledges that they are requesting immediate performance of the service and that they are aware the right of withdrawal will therefore cease to apply. A Buyer who does not wish work to begin before the withdrawal period expires gives notice of this in writing before making the payment; in that case performance begins after the withdrawal period ends.

Article 8 – Obligations of the Parties

8.1. The Seller performs the Service in accordance with the principles of professional care, accuracy and confidentiality. It uses the Buyer's documents and information only to the extent required by the Service.

8.2. The Buyer provides the documents and information required for the Service in full, in legible form and accurately. The Buyer is responsible for the content and authenticity of the documents. The Seller may decline to provide the service for documents it suspects to be inauthentic; in that case the amount collected is refunded.

8.3. The Buyer must inform the Seller before delivery of any specific spelling of information such as names, dates and numbers (for example, the Latin-alphabet spelling used in a passport).

Article 9 – Defective Performance

9.1. If the service delivered contains a material error, the Buyer may, under Articles 13 to 15 of Law No. 6502, request that the service be performed again free of charge, a price reduction, or termination of the contract.

9.2. Errors resulting from incorrect or incomplete information provided by the Buyer are not considered defects; correcting such errors may be charged separately.

Article 10 – Protection of Personal Data

The Buyer's personal data are processed in accordance with Law No. 6698 on the Protection of Personal Data ("KVKK") and within the framework of the Privacy Policy and KVKK Privacy Notice. The data required for card payment are shared with the payment institution TKPAY; the Seller does not process card details.

Article 11 – Dispute Resolution

11.1. This Agreement is governed by Turkish law.

11.2. A Buyer acting as a consumer may apply to the Consumer Arbitration Committee at their place of residence or at the place where the consumer transaction took place, within the monetary limits announced each year by the Ministry of Trade, or to the Consumer Court where those limits are exceeded.

11.3. For disputes that do not qualify as consumer transactions, the courts and enforcement offices of Antalya have jurisdiction.

Article 12 – Entry into Force

This Agreement is concluded and enters into force upon completion of payment in accordance with Article 4.1. The current text of the Agreement is accessible at all times on lansarin.com. A contract concluded on the basis of a Quotation is governed by the text in force on the date on which it was concluded.